Mcmaster.com: The website interface was good for selection of...
GetHuman用户~tanderson8来自November 10th, 2017的Mcmaster.com条客户评论
~tanderson8案的背景
GetHuman：~tanderson8-您能告诉我们其他Mcmaster.com个客户何时提起诉讼吗？
~tanderson8：Yes I can。在November 2nd上是afternoon。
GetHuman：您是否接触到Mcmaster.com，如果可以，怎么做？
GetHuman：这些常见的Mcmaster.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~tanderson8 常见 Mcmaster.com 问题的列表）
~tanderson8：“ Change order”是我尝试使用to call的原因。
~tanderson8对Mcmaster.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Mcmaster.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~tanderson8：The website interface was good for selection of parts but that's where the joy ended.**McMaster-Carr's online website did not calculate shipping before signoff which means your card will be charged an undetermined amount.**On top of that I made my order and heard nothing back from McMaster after almost ten days. I emailed to enquire about the tracking number for the shipment and received an automated message saying I would receive a reply in * hours. * days passed so I sent another email. Finally I received a reply that my order had been rejected because "Due to the complexity of U.S. Export regulations, McMaster-Carr only accepts orders from our established customers in Canada. We're sorry we can't help you."**I constantly order from online websites that somehow manage to get parts over the border. This was unacceptable.**It would be forgivable if they contacted me, listed this limitation on their website, or made any effort at all. **As a result of this experience I have l
GetHuman：让我们量化一下您与Mcmaster.com联系的经验。在1到5的范围内，如何轻松解决Mcmaster.com问题？
~tanderson8：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~tanderson8：在沟通方面，我会给他们五分之三的four。
GetHuman：Mcmaster.com快速有效地解决问题的能力又如何呢？
~tanderson8：为此，我要说出五分之二的one。
GetHuman：最后-对其他Mcmaster.com客户有何建议？
~tanderson8：在一天中的早些时候或深夜给他们打电话。不要忘记Mcmaster.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~tanderson8在November 2nd, 2017发生的Mcmaster.com客户服务问题中得到了一些有用的反馈和措辞。