McAfee: They told me three different things (though, to...

GetHuman用户~aishling来自November 23., 2017的McAfee条客户评论

~aishling案的背景

GetHuman:~aishling-您能告诉我们其他McAfee个客户何时提起诉讼吗?
~aishling:Yes I can。在November 18.上是morning。
GetHuman:您是否接触到McAfee,如果可以,怎么做?
~aishling:我使用了我在GetHuman McAfee客户电话号码页面上找到的866-622-3911号码:McAfee客户服务电话号码
GetHuman:这些常见的McAfee客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~aishling 常见 McAfee 问题的列表)
~aishling:“ Complaint”是我尝试使用to call的原因。

~aishling对McAfee客户服务的评价

GetHuman:那么,您如何总结GetHuman的McAfee客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~aishling:They told me three different things (though, to be fair I had to wait an age to speak to * different people, few of whom I could understand). First of all, I had a virus. Then, they could not help me because they did not deal with Irish customers (then why the **** did they sell me the product - I was using the number I was given with my account). Then when I was obviously annoyed by that, they told me it was not a Mcafee issue (it was!) and that I would have to contact some local help (n suggestions given). I will NOT be renewing my subscription.
GetHuman:让我们量化一下您与McAfee联系的经验。在1到5的范围内,如何轻松解决McAfee问题?
~aishling:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~aishling:在沟通方面,我会给他们五分之三的one。
GetHuman:McAfee快速有效地解决问题的能力又如何呢?
~aishling:为此,我要说出五分之二的four。
GetHuman:最后-对其他McAfee客户有何建议?
~aishling:在一天中的早些时候或深夜给他们打电话。不要忘记McAfee可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~aishling在November 18., 2017发生的McAfee客户服务问题中得到了一些有用的反馈和措辞。

McAfee

3.09 of 5 stars | 64条评论

~aishling的McAfee评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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