Match.com: Neither * goes thru. Instead I get the same rec...
GetHuman用户~WHYvonne来自November 23, 2017的Match.com条客户评论
~WHYvonne案的背景
GetHuman:~WHYvonne-您能告诉我们其他Match.com个客户何时提起诉讼吗?
~WHYvonne:Yup。在November 17上是middle of the night。
GetHuman:您是否接触到Match.com,如果可以,怎么做?
GetHuman:这些常见的Match.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~WHYvonne 常见 Match.com 问题的列表)
~WHYvonne:“ Service problem”是我尝试使用to call的原因。
~WHYvonne对Match.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Match.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~WHYvonne:Neither * goes thru. Instead I get the same recording stating they are having technical difficulties and to call back. Tried at various times over Monday and Tuesday and same response. They sent me an email stating they blocked me access after I cleared my photos and info in anticipation of canceling my account. Their "Customer Service" returns my emails with one of two responses. *: "log onto your account to cancel" or, *, "We cannot respond to your email. Your email address is not associated with your account. Go online to your account and log in". I ended up calling my credit card company and putting a merchant's block on the card so they can't charge me again. I started my attempt to cancel ** days before the renewal date. Good thing I began long before they could charge me again!
GetHuman:让我们量化一下您与Match.com联系的经验。在1到5的范围内,如何轻松解决Match.com问题?
~WHYvonne:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~WHYvonne:在沟通方面,我会给他们五分之三的two。
GetHuman:Match.com快速有效地解决问题的能力又如何呢?
~WHYvonne:为此,我要说出五分之二的five。
GetHuman:最后-对其他Match.com客户有何建议?
~WHYvonne:在一天中的早些时候或深夜给他们打电话。不要忘记Match.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~WHYvonne在November 17, 2017发生的Match.com客户服务问题中得到了一些有用的反馈和措辞。