Match.com: My subscription was automatically renewed altho...
GetHuman用户~mbrown14来自November 19th, 2017的Match.com条客户评论
~mbrown14案的背景
GetHuman:~mbrown14-您能告诉我们其他Match.com个客户何时提起诉讼吗?
~mbrown14:Yes。在November 9th上是late at night。
GetHuman:您是否接触到Match.com,如果可以,怎么做?
GetHuman:这些常见的Match.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mbrown14 常见 Match.com 问题的列表)
~mbrown14:“ Update Account Info”是我尝试使用to call的原因。
~mbrown14对Match.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Match.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mbrown14:My subscription was automatically renewed although I went into my profile and CANCELLED IT months prior to my subscription renewing. The customer service person was of NO help and could not even get my email right when I spelled it out to him * times. He kept telling me over and over that they could not issue a refund because I sent * email the day after it renewed. (I did not know it renewed because I CANCELLED IT!) HORRIBLE EXPERIENCE and would tell EVERYONE to beware!!! I have been a member for a year and a half and would expcet them to give me some type of understanding or respect but NONE was provided!
GetHuman:让我们量化一下您与Match.com联系的经验。在1到5的范围内,如何轻松解决Match.com问题?
~mbrown14:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mbrown14:在沟通方面,我会给他们五分之三的four。
GetHuman:Match.com快速有效地解决问题的能力又如何呢?
~mbrown14:为此,我要说出五分之二的one。
GetHuman:最后-对其他Match.com客户有何建议?
~mbrown14:在一天中的早些时候或深夜给他们打电话。不要忘记Match.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mbrown14在November 9th, 2017发生的Match.com客户服务问题中得到了一些有用的反馈和措辞。