I have not been able to access my mail.com emai...

GetHuman用户~PaulB来自ноябрь 5-го, 2017的Mail.com条客户评论

~PaulB案的背景

GetHuman:~PaulB-您能告诉我们其他Mail.com个客户何时提起诉讼吗?
~PaulB:Yup。在октябрь 31-го上是evening。
GetHuman:您是否接触到Mail.com,如果可以,怎么做?
~PaulB:我使用了我在GetHuman Mail.com客户电话号码页面上找到的855-269-2217号码:Mail.com客户服务电话号码
GetHuman:这些常见的Mail.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PaulB 常见 Mail.com 问题的列表)
~PaulB:“ Setup service”是我尝试使用to call的原因。

~PaulB对Mail.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Mail.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PaulB:I have not been able to access my mail.com email for the past * days, either via pop or via the mail.com web site. My password suddenly stopped working and I get:*You've entered an invalid Email address * password combination - please retry. I have called the US number several times, and was told that they could not help and I had to use the web support. Only had a standard response telling me to try a different web browser, not telling me what the real problem is. Eventually I was told to call the freephone premium support US number, which I eventually worked out I could to do via Skype (I am in the UK and BT phones can't connect). They told me that there was a system problem that their engineers are looking into, but no timescales, or reason, and I really don't know if I even trust this explanation, given the low quality of support. Still no access. Stay away from mail.com, do not use to run your business from!!
GetHuman:让我们量化一下您与Mail.com联系的经验。在1到5的范围内,如何轻松解决Mail.com问题?
~PaulB:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PaulB:在沟通方面,我会给他们五分之三的one。
GetHuman:Mail.com快速有效地解决问题的能力又如何呢?
~PaulB:为此,我要说出五分之二的two。
GetHuman:最后-对其他Mail.com客户有何建议?
~PaulB:在一天中的早些时候或深夜给他们打电话。不要忘记Mail.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PaulB在октябрь 31-го, 2017发生的Mail.com客户服务问题中得到了一些有用的反馈和措辞。

Mail.com

1.31 of 5 stars | 80条评论

~PaulB的Mail.com评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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