Mail.com: I couldn't get them via the phone number (premi...
GetHuman用户~cmebd来自ноябрь 6-го, 2017的Mail.com条客户评论
~cmebd案的背景
GetHuman:~cmebd-您能告诉我们其他Mail.com个客户何时提起诉讼吗?
~cmebd:Yes。在октябрь 31-го上是evening。
GetHuman:您是否接触到Mail.com,如果可以,怎么做?
GetHuman:这些常见的Mail.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cmebd 常见 Mail.com 问题的列表)
~cmebd:“ Complaint”是我尝试使用to call的原因。
~cmebd对Mail.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Mail.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cmebd:I couldn't get them via the phone number (premium account support) I live in Australia and the support is no longer **** it is *am to *pm Pacific Time....*They are trying to charge me for a Premium Account that was purchased as a lifetime account back around ***********- and this is the *rd time.... Previously I had copies of my receipts etc, however because of crashes of backup devices and PCs and moving house (across the water) the documents are eluding me. *I keep getting, please give details of last four digitis of your credit card number (from ***years ago - oh please......) Why haven't they got my records in place????*As far as the service (my email) it has been great for the number of years I have had it however a lot of span (which seems to be fixed now). But my goodness the GREED factor with large corporations (AOL) is beginning to get on my wick.*Surely they should be accountable for keeping their customer records - if they cannot tell me the "facts" of my account then ho
GetHuman:让我们量化一下您与Mail.com联系的经验。在1到5的范围内,如何轻松解决Mail.com问题?
~cmebd:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cmebd:在沟通方面,我会给他们五分之三的two。
GetHuman:Mail.com快速有效地解决问题的能力又如何呢?
~cmebd:为此,我要说出五分之二的one。
GetHuman:最后-对其他Mail.com客户有何建议?
~cmebd:在一天中的早些时候或深夜给他们打电话。不要忘记Mail.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cmebd在октябрь 31-го, 2017发生的Mail.com客户服务问题中得到了一些有用的反馈和措辞。