MagicJack: The tech told me after an exhausting time perio...
GetHuman用户~Richard Kay来自November 22nd, 2017的MagicJack条客户评论
~Richard Kay案的背景
GetHuman：~Richard Kay-您能告诉我们其他MagicJack个客户何时提起诉讼吗？
~Richard Kay：Sure。在November 19th上是middle of the night。
GetHuman：您是否接触到MagicJack，如果可以，怎么做？
GetHuman：这些常见的MagicJack客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Richard Kay 常见 MagicJack 问题的列表）
~Richard Kay：“ Technical Support”是我尝试使用to call的原因。
~Richard Kay对MagicJack客户服务的评价
GetHuman：那么，您如何总结GetHuman的MagicJack客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Richard Kay：The tech told me after an exhausting time period that I needed to get a new power adapter. Brilliant, how he knew this was we replaced the old MJ adapter with another one, then they told me that they would send out the new adapter right away, got it today ******, however I mentioned to them that with the different adapter WE STILL DID NOT HAVE PHONE SERVICE, they said they would send out the new one right away. So I got it today and plugged it in and surprise, surprise the PHONE DOESN'T WORK. I don't prefer to spend another afternoon wasting my time being unable to understand the conversation, We have not had phone service since ******* we are expecting a rather large refund check for the time without your service and of course have the phone service restored. I also spent $**.** to have my computer repaired by your technicians, I now wonder whether I actually needed that repair, or they used that as an excuse because they couldn't fis the problem. I am not happy with the service
GetHuman：让我们量化一下您与MagicJack联系的经验。在1到5的范围内，如何轻松解决MagicJack问题？
~Richard Kay：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Richard Kay：在沟通方面，我会给他们五分之三的two。
GetHuman：MagicJack快速有效地解决问题的能力又如何呢？
~Richard Kay：为此，我要说出五分之二的one。
GetHuman：最后-对其他MagicJack客户有何建议？
~Richard Kay：在一天中的早些时候或深夜给他们打电话。不要忘记MagicJack可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Richard Kay在November 19th, 2017发生的MagicJack客户服务问题中得到了一些有用的反馈和措辞。