MagicJack: I SO regret ever getting involved with MagicJac...
GetHuman用户~Jade来自November 20., 2017的MagicJack条客户评论
~Jade案的背景
GetHuman:~Jade-您能告诉我们其他MagicJack个客户何时提起诉讼吗?
~Jade:Yes。在November 11.上是morning。
GetHuman:您是否接触到MagicJack,如果可以,怎么做?
GetHuman:这些常见的MagicJack客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jade 常见 MagicJack 问题的列表)
~Jade:“ Dispute a Charge”是我尝试使用to call的原因。
~Jade对MagicJack客户服务的评价
GetHuman:那么,您如何总结GetHuman的MagicJack客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jade:I SO regret ever getting involved with MagicJack. They are such a terrible company to deal with for any reason. Every year I have problems with them and they purposely make the account page where you "manage" your devices and numbers as confusing as possible so people will do what I have done for * years now: overpay and*or pay early and unnecessarily. They won't do refunds for overpayments or unnecessary payments, so I have had to fight it out with my bank every time and have a **% win*loss ratio. And honestly? My time is worth more. I had Vonage for a year or so and thought THEIR customer service was poor at the time, but at least I was able to speak with a live person and at least they did try to help. Little did I know what I was getting myself into with MagicJack. I implore you: do NOT do business with this company. It seems like a great deal, and it is - when the service is working. But when you get near that renewal date, you're screwed. They will cut off your phone, you'll log
GetHuman:让我们量化一下您与MagicJack联系的经验。在1到5的范围内,如何轻松解决MagicJack问题?
~Jade:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jade:在沟通方面,我会给他们五分之三的three。
GetHuman:MagicJack快速有效地解决问题的能力又如何呢?
~Jade:为此,我要说出五分之二的two。
GetHuman:最后-对其他MagicJack客户有何建议?
~Jade:在一天中的早些时候或深夜给他们打电话。不要忘记MagicJack可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jade在November 11., 2017发生的MagicJack客户服务问题中得到了一些有用的反馈和措辞。