Macy's: Your web site didn't work, my order was complet...
GetHuman用户GetHuman-lynzs33来自November 29th, 2017的Macy's条客户评论
GetHuman-lynzs33案的背景
GetHuman：GetHuman-lynzs33-您能告诉我们其他Macy's个客户何时提起诉讼吗？
GetHuman-lynzs33：Yes I can。在November 23rd上是morning。
GetHuman：您是否接触到Macy's，如果可以，怎么做？
GetHuman-lynzs33：我使用了我在GetHuman Macy's客户电话号码页面上找到的800-289-6229号码：Macy's客户服务电话号码 GetHuman：这些常见的Macy's客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-lynzs33 常见 Macy's 问题的列表）
GetHuman-lynzs33：“ Make a purchase”是我尝试使用to call的原因。
GetHuman-lynzs33对Macy's客户服务的评价
GetHuman：那么，您如何总结GetHuman的Macy's客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-lynzs33：Your web site didn't work, my order was completed over the phone. My bank card was charged * separate pending charges totaling $***.**. The total of the * items I purchased was $**.**. Within ** minutes I called I was told it was my fault for hitting order button on line more than once. I canceled entire order. Only $**.** was canceled on my card. You shipped order out on **th even though order was canceled! You are refusing to credit my bank card for teaming amount of $**.** that is still pending on a $**.** purchase. That was canceled!!!!!! I have spoken with multiple people who claim they are managers. They have even tried to conference my bank, where I would have to reveal private security information with a third party on the line. When I refused to do this they told me that they couldn't do anything to help me! Even though they were able to refund part of the over charges! They have told multiple lies. And made every excuse as to why they cannot return the funds or stop pending charges! I was never told anything about any authorization fee and you have committed fraud by charging my card three times the amount of my puchase. As I result if your employees refusing to right this wrong. I have had to cancel my bank card and file charges with fraud department. I cannot believe a company like macys would treat anyone like this. I have tried for days to reach corporate headquarters leaving multiple messages. None of my calls have been returned! SHAME ON YOU MACYS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman：让我们量化一下您与Macy's联系的经验。在1到5的范围内，如何轻松解决Macy's问题？
GetHuman-lynzs33：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-lynzs33：在沟通方面，我会给他们五分之三的one。
GetHuman：Macy's快速有效地解决问题的能力又如何呢？
GetHuman-lynzs33：为此，我要说出五分之二的two。
GetHuman：最后-对其他Macy's客户有何建议？
GetHuman-lynzs33：在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-lynzs33在November 23rd, 2017发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。