Macy's: I spoke to one rep about not having recieved my...
GetHuman用户~Jason来自November 28, 2017的Macy's条客户评论
~Jason案的背景
GetHuman：~Jason-您能告诉我们其他Macy's个客户何时提起诉讼吗？
~Jason：Yeah。在November 20上是evening。
GetHuman：您是否接触到Macy's，如果可以，怎么做？
GetHuman：这些常见的Macy's客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Jason 常见 Macy's 问题的列表）
~Jason：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Jason对Macy's客户服务的评价
GetHuman：那么，您如何总结GetHuman的Macy's客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Jason：I spoke to one rep about not having recieved my card or statement in the mail, all he seemed to care about was getting a min. payment to bring the account up to date. Then I asked other questions and he gave me the run around the call dropped so i called back immediately spoke to another rep that just wanted to rush through the process, had to repeat myself more than * times for everything. I understand that its probably cheaper outsourcing your customer service inquiries to another country, but come on do a little better in their training. Take time to listen to your customers issues and show some type of concern instead of being robotically inclined to just say uh huh or i see or even yes yes i understand. Considering the history that Macys has had for generations it took a step back on this instead of forward.
GetHuman：让我们量化一下您与Macy's联系的经验。在1到5的范围内，如何轻松解决Macy's问题？
~Jason：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Jason：在沟通方面，我会给他们五分之三的two。
GetHuman：Macy's快速有效地解决问题的能力又如何呢？
~Jason：为此，我要说出五分之二的five。
GetHuman：最后-对其他Macy's客户有何建议？
~Jason：在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Jason在November 20, 2017发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。