Lufthansa: I have never had a more frustrating travel expe...
GetHuman用户GetHuman-79952来自November 17th, 2017的Lufthansa条客户评论
GetHuman-79952案的背景
GetHuman：GetHuman-79952-您能告诉我们其他Lufthansa个客户何时提起诉讼吗？
GetHuman-79952：Yeah。在November 14th上是middle of the night。
GetHuman：您是否接触到Lufthansa，如果可以，怎么做？
GetHuman：这些常见的Lufthansa客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-79952 常见 Lufthansa 问题的列表）
GetHuman-79952：“ Cancel flight”是我尝试使用to call的原因。
GetHuman-79952对Lufthansa客户服务的评价
GetHuman：那么，您如何总结GetHuman的Lufthansa客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-79952：I have never had a more frustrating travel experience in my many years of traveling the I had today with Lufthansa. After sitting on the tarmack for * ***, it the took * hours of waiting in line to find the flight was cancelled "and there were no other flights available". No one had information. Representatives at the ticket line said to call the *-*** number. The *-*** number said they couldn't do anything until the ticket both took my name off a list stating I was on the flight. Talk about NO communication. And to top it all off, in the * hours I've now spent in the airport because of this airline, not once did someone apologize for the situation or lack of communication. This was my first and most certainly lay experience with Lufthansa. No compensation for all the hassle I was put through either. What kind of costumer service is that?!?!
GetHuman：让我们量化一下您与Lufthansa联系的经验。在1到5的范围内，如何轻松解决Lufthansa问题？
GetHuman-79952：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-79952：在沟通方面，我会给他们五分之三的four。
GetHuman：Lufthansa快速有效地解决问题的能力又如何呢？
GetHuman-79952：为此，我要说出五分之二的five。
GetHuman：最后-对其他Lufthansa客户有何建议？
GetHuman-79952：在一天中的早些时候或深夜给他们打电话。不要忘记Lufthansa可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-79952在November 14th, 2017发生的Lufthansa客户服务问题中得到了一些有用的反馈和措辞。