Logitech: Tech Support could not specify what gauge wire...
GetHuman用户~Dhanapati来自November 28th, 2017的Logitech条客户评论
~Dhanapati案的背景
GetHuman:~Dhanapati-您能告诉我们其他Logitech个客户何时提起诉讼吗?
~Dhanapati:Sure。在November 20th上是middle of the night。
GetHuman:您是否接触到Logitech,如果可以,怎么做?
GetHuman:这些常见的Logitech客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dhanapati 常见 Logitech 问题的列表)
~Dhanapati:“ Where to buy”是我尝试使用to call的原因。
~Dhanapati对Logitech客户服务的评价
GetHuman:那么,您如何总结GetHuman的Logitech客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dhanapati:Tech Support could not specify what gauge wire is used for satellite speakers or what gauge is adequate for replacement. After ** minutes on hold, I was told neither specialist nor supervisor has that information either. I asked * times to speak to the supervisor and received non-responsive responses. Eventually, the rep agreed to transfer me and I waited on hold ** minutes more. Tech Support has no clue or resources about wire size? They can look up less than I can look up on the Web?
GetHuman:让我们量化一下您与Logitech联系的经验。在1到5的范围内,如何轻松解决Logitech问题?
~Dhanapati:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dhanapati:在沟通方面,我会给他们五分之三的two。
GetHuman:Logitech快速有效地解决问题的能力又如何呢?
~Dhanapati:为此,我要说出五分之二的five。
GetHuman:最后-对其他Logitech客户有何建议?
~Dhanapati:在一天中的早些时候或深夜给他们打电话。不要忘记Logitech可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dhanapati在November 20th, 2017发生的Logitech客户服务问题中得到了一些有用的反馈和措辞。