LloydsTSB: I wanted to change my credit card to one with a...
GetHuman用户~Baz来自ottobre 27º, 2017的LloydsTSB条客户评论
~Baz案的背景
GetHuman:~Baz-您能告诉我们其他LloydsTSB个客户何时提起诉讼吗?
~Baz:Yup。在ottobre 23º上是middle of the night。
GetHuman:您是否接触到LloydsTSB,如果可以,怎么做?
GetHuman:这些常见的LloydsTSB客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Baz 常见 LloydsTSB 问题的列表)
~Baz:“ Complaint”是我尝试使用to call的原因。
~Baz对LloydsTSB客户服务的评价
GetHuman:那么,您如何总结GetHuman的LloydsTSB客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Baz:I wanted to change my credit card to one with airmiles. I felt I was advised fairly and the pro and cons explained well. The only draw back was that the first person I spoke to couldn't make the change and had to transfer me to another department, but that said it only took a few seconds and it was obvious that the first call centre operator had passed on all the relevant information before transferring me, which meant I didn't have to explain everything again.
GetHuman:让我们量化一下您与LloydsTSB联系的经验。在1到5的范围内,如何轻松解决LloydsTSB问题?
~Baz:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Baz:在沟通方面,我会给他们五分之三的two。
GetHuman:LloydsTSB快速有效地解决问题的能力又如何呢?
~Baz:为此,我要说出五分之二的three。
GetHuman:最后-对其他LloydsTSB客户有何建议?
~Baz:在一天中的早些时候或深夜给他们打电话。不要忘记LloydsTSB可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Baz在ottobre 23º, 2017发生的LloydsTSB客户服务问题中得到了一些有用的反馈和措辞。