Linksys: I simply wanted to add password security to my...
GetHuman用户~Wendy来自November 13th, 2017的Linksys条客户评论
~Wendy案的背景
GetHuman:~Wendy-您能告诉我们其他Linksys个客户何时提起诉讼吗?
~Wendy:Yes。在November 4th上是middle of the night。
GetHuman:您是否接触到Linksys,如果可以,怎么做?
GetHuman:这些常见的Linksys客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Wendy 常见 Linksys 问题的列表)
~Wendy:“ Complaint”是我尝试使用to call的原因。
~Wendy对Linksys客户服务的评价
GetHuman:那么,您如何总结GetHuman的Linksys客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Wendy:I simply wanted to add password security to my wi-fi, but the default "admin" password was not working for the router website. So, I called Linksys and was informed that my router was past its customer service warranty time-frame and I'd be charged for any help. I found this incredible as I've never encountered a company that charged for help with a password issue. I decided that I'd rather buy a brand new router from another company if necessary, rather than give one more dime to this company. Luckily for me, ** minutes on Google helped me solve my problem - which ended up being a simple press of the reset button on the back of the router. The thought that I might have paid $** for that information is incredible and infuriating. I'll never purchase anything from this company again.
GetHuman:让我们量化一下您与Linksys联系的经验。在1到5的范围内,如何轻松解决Linksys问题?
~Wendy:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Wendy:在沟通方面,我会给他们五分之三的one。
GetHuman:Linksys快速有效地解决问题的能力又如何呢?
~Wendy:为此,我要说出五分之二的one。
GetHuman:最后-对其他Linksys客户有何建议?
~Wendy:在一天中的早些时候或深夜给他们打电话。不要忘记Linksys可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Wendy在November 4th, 2017发生的Linksys客户服务问题中得到了一些有用的反馈和措辞。