Linensource.com: Three months ago, an order was placed on Sat. n...

GetHuman用户~liverworts来自November 11., 2017的Linensource.com条客户评论

~liverworts案的背景

GetHuman:~liverworts-您能告诉我们其他Linensource.com个客户何时提起诉讼吗?
~liverworts:Yeah。在November 1.上是middle of the night。
GetHuman:您是否接触到Linensource.com,如果可以,怎么做?
~liverworts:我使用了我在GetHuman Linensource.com客户电话号码页面上找到的800-434-9812号码:Linensource.com客户服务电话号码
GetHuman:这些常见的Linensource.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~liverworts 常见 Linensource.com 问题的列表)
~liverworts:“ Complaint”是我尝试使用to call的原因。

~liverworts对Linensource.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Linensource.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~liverworts:Three months ago, an order was placed on Sat. night by mistake. I could not cancel online so I called on the following Monday and Tuesday to cancel. Surprisingly the item was still shipped and I was told by customer service to return the item, pay for return shipping (because there was no return shipping ROA form and label in the package), and then receive a FULL REFUND and RETURN SHIPPING REIMBURSEMENT.**I was told by customer service multiple times that I will receive FULL REFUND and RETURN SHIPPING REIMBURSEMENT. I only received partial refund and partial return shipping reimbursement. A supervisor at customer service department agreed with my legit credits after listening to the tapes of calls and issued a manual refund. However, Darla at the escalated department cancelled the remaining part of my manual refund and blocked any credit or refund for me. Another customer service supervisor agreed with my legit full refund and reimbursement and resubmitted the case to the escalated dep
GetHuman:让我们量化一下您与Linensource.com联系的经验。在1到5的范围内,如何轻松解决Linensource.com问题?
~liverworts:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~liverworts:在沟通方面,我会给他们五分之三的four。
GetHuman:Linensource.com快速有效地解决问题的能力又如何呢?
~liverworts:为此,我要说出五分之二的three。
GetHuman:最后-对其他Linensource.com客户有何建议?
~liverworts:在一天中的早些时候或深夜给他们打电话。不要忘记Linensource.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~liverworts在November 1., 2017发生的Linensource.com客户服务问题中得到了一些有用的反馈和措辞。

Linensource.com

3.00 of 5 stars | 2条评论

~liverworts的Linensource.com评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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