Lilly Pulitzer: Love their cloths* hate their service and custo...

GetHuman用户~dissatisfied来自November 12th, 2017的Lilly Pulitzer条客户评论

~dissatisfied案的背景

GetHuman:~dissatisfied-您能告诉我们其他Lilly Pulitzer个客户何时提起诉讼吗?
~dissatisfied:Yeah。在November 3rd上是morning。
GetHuman:您是否接触到Lilly Pulitzer,如果可以,怎么做?
~dissatisfied:我使用了我在GetHuman Lilly Pulitzer客户电话号码页面上找到的888-725-4559号码:Lilly Pulitzer客户服务电话号码
GetHuman:这些常见的Lilly Pulitzer客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dissatisfied 常见 Lilly Pulitzer 问题的列表)
~dissatisfied:“ Warranty claim”是我尝试使用to call的原因。

~dissatisfied对Lilly Pulitzer客户服务的评价

GetHuman:那么,您如何总结GetHuman的Lilly Pulitzer客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dissatisfied:Love their cloths* hate their service and customer support. Particularly resent their "package of sunshine" analogy. They charged my credit card and ** days later my "package of sunshine" has still not shipped. Included in my order was a full priced item for one of my daughter"s best friends **th birthday. My daughter went to the party, sans gift. When I call customer service I get a recording telling me that I should understand that they are overwhelmed and no one can give me any info on the status of my order, but, if I chose to do so I can wait on hold for an eternity and never actually have my call answered. Again, love Lilly product, but their manner of doing business is shameful* they lack integrity and seem to think that is justifiable because they claim to "deliver sunshine". Actually, I think they are blowing "sunshine" up our butts!!!!!!!!!!
GetHuman:让我们量化一下您与Lilly Pulitzer联系的经验。在1到5的范围内,如何轻松解决Lilly Pulitzer问题?
~dissatisfied:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dissatisfied:在沟通方面,我会给他们五分之三的four。
GetHuman:Lilly Pulitzer快速有效地解决问题的能力又如何呢?
~dissatisfied:为此,我要说出五分之二的five。
GetHuman:最后-对其他Lilly Pulitzer客户有何建议?
~dissatisfied:在一天中的早些时候或深夜给他们打电话。不要忘记Lilly Pulitzer可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dissatisfied在November 3rd, 2017发生的Lilly Pulitzer客户服务问题中得到了一些有用的反馈和措辞。

Lilly Pulitzer

2.33 of 5 stars | 2条评论

~dissatisfied的Lilly Pulitzer评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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