Lifeproof: Bought directly from the company and received a...
GetHuman用户~Life-Poof!来自November 20th, 2017的Lifeproof条客户评论
~Life-Poof!案的背景
GetHuman:~Life-Poof!-您能告诉我们其他Lifeproof个客户何时提起诉讼吗?
~Life-Poof!:Yes I can。在November 13th上是afternoon。
GetHuman:您是否接触到Lifeproof,如果可以,怎么做?
GetHuman:这些常见的Lifeproof客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Life-Poof! 常见 Lifeproof 问题的列表)
~Life-Poof!:“ Complaint”是我尝试使用to call的原因。
~Life-Poof!对Lifeproof客户服务的评价
GetHuman:那么,您如何总结GetHuman的Lifeproof客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Life-Poof!:Bought directly from the company and received a defective unit. Tried * times waiting more than ** minutes for an answer and had to give up. Emailed them and it took them * days to respond, telling me to call them (!). I did, waited ** minutes this time and was told to wait for the calltaker that she had to "check with my higher up" to learn how to handle a return. She admitted she was new and did not know the process. Finally, I was told by a supervisor (add ** minutes to the call) that they would not pay the return shipping. Scam business.
GetHuman:让我们量化一下您与Lifeproof联系的经验。在1到5的范围内,如何轻松解决Lifeproof问题?
~Life-Poof!:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Life-Poof!:在沟通方面,我会给他们五分之三的one。
GetHuman:Lifeproof快速有效地解决问题的能力又如何呢?
~Life-Poof!:为此,我要说出五分之二的five。
GetHuman:最后-对其他Lifeproof客户有何建议?
~Life-Poof!:在一天中的早些时候或深夜给他们打电话。不要忘记Lifeproof可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Life-Poof!在November 13th, 2017发生的Lifeproof客户服务问题中得到了一些有用的反馈和措辞。