Lexmark: I was printing a * page document. The last page...
GetHuman用户~J Smith来自Oktober 29., 2017的Lexmark条客户评论
~J Smith案的背景
GetHuman:~J Smith-您能告诉我们其他Lexmark个客户何时提起诉讼吗?
~J Smith:Yes I can。在Oktober 26.上是middle of the night。
GetHuman:您是否接触到Lexmark,如果可以,怎么做?
GetHuman:这些常见的Lexmark客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~J Smith 常见 Lexmark 问题的列表)
~J Smith:“ Technical support”是我尝试使用to call的原因。
~J Smith对Lexmark客户服务的评价
GetHuman:那么,您如何总结GetHuman的Lexmark客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~J Smith:I was printing a * page document. The last page printed perfect, great color (black) not faded. Willnot print *st page!!! It requires me to purchase another refill right now! I know there is enough ink to print one more. The customer service tech hung up on me!!!! I am going to buy another brand printer instead of paying $*** for one refill! I will not recommend LEXMARK TO ANYONE!!!!!!!!!!! YOUR TECH HUNG UP ON ME!!! GREAT CUSTOMER SERVICE!!!!! Other printers will print until the ink fades totally out. I have to get this document in the mail today!! **** I WILL NEVER PURCHASE ANOTHER LEXMARK!!! I JUST GOT THIS ONE NEW OUT OF THE BOX!!!!!!**********I do not like being held up to purchase your products!!!
GetHuman:让我们量化一下您与Lexmark联系的经验。在1到5的范围内,如何轻松解决Lexmark问题?
~J Smith:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~J Smith:在沟通方面,我会给他们五分之三的two。
GetHuman:Lexmark快速有效地解决问题的能力又如何呢?
~J Smith:为此,我要说出五分之二的three。
GetHuman:最后-对其他Lexmark客户有何建议?
~J Smith:在一天中的早些时候或深夜给他们打电话。不要忘记Lexmark可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~J Smith在Oktober 26., 2017发生的Lexmark客户服务问题中得到了一些有用的反馈和措辞。