LabCorp: The ** minute wait was with a scheduled appoint...
GetHuman用户~Not a Happy Customer来自November 21, 2017的LabCorp条客户评论
~Not a Happy Customer案的背景
GetHuman:~Not a Happy Customer-您能告诉我们其他LabCorp个客户何时提起诉讼吗?
~Not a Happy Customer:Yeah。在November 11上是middle of the night。
GetHuman:您是否接触到LabCorp,如果可以,怎么做?
~Not a Happy Customer:我使用了我在GetHuman LabCorp客户电话号码页面上找到的888-522-2677号码:LabCorp客户服务电话号码 GetHuman:这些常见的LabCorp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Not a Happy Customer 常见 LabCorp 问题的列表)
~Not a Happy Customer:“ I have a billing error”是我尝试使用to call的原因。
~Not a Happy Customer对LabCorp客户服务的评价
GetHuman:那么,您如何总结GetHuman的LabCorp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Not a Happy Customer:The ** minute wait was with a scheduled appointment. Labcorp employees appear to professionalism. They project to their customers that they do not care and do not want to be asked any questions by the lab's customers. It is also, insulting when they decide, who can be offered the opportunity for billing. A non-ethic person was told & offered billing. I was observing and witnessed this before, the lab person assisted me. This ethic person was not offered or told the options of payment. I am an educated professional and did not appreciate their assumption of my financial status. I did not feel comfortable giving my banking information and will request billing, if I ever go back to Labcorp. There was a comment box, but no cards available. Customers of the lab should be given a survey or something to comment on the customer service they have received at the Labcorp in Denton, TX (both locations).
GetHuman:让我们量化一下您与LabCorp联系的经验。在1到5的范围内,如何轻松解决LabCorp问题?
~Not a Happy Customer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Not a Happy Customer:在沟通方面,我会给他们五分之三的five。
GetHuman:LabCorp快速有效地解决问题的能力又如何呢?
~Not a Happy Customer:为此,我要说出五分之二的five。
GetHuman:最后-对其他LabCorp客户有何建议?
~Not a Happy Customer:在一天中的早些时候或深夜给他们打电话。不要忘记LabCorp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Not a Happy Customer在November 11, 2017发生的LabCorp客户服务问题中得到了一些有用的反馈和措辞。