DON'T go to LA Fitness: I cancelled my membersh...

GetHuman用户~Robert Burgamy来自ноябрь 22-го, 2017的LA Fitness条客户评论

~Robert Burgamy案的背景

GetHuman:~Robert Burgamy-您能告诉我们其他LA Fitness个客户何时提起诉讼吗?
~Robert Burgamy:Yup。在ноябрь 13-го上是middle of the night。
GetHuman:您是否接触到LA Fitness,如果可以,怎么做?
~Robert Burgamy:我使用了我在GetHuman LA Fitness客户电话号码页面上找到的949-255-7200号码:LA Fitness客户服务电话号码
GetHuman:这些常见的LA Fitness客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Robert Burgamy 常见 LA Fitness 问题的列表)
~Robert Burgamy:“ Update Account Information”是我尝试使用to call的原因。

~Robert Burgamy对LA Fitness客户服务的评价

GetHuman:那么,您如何总结GetHuman的LA Fitness客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Robert Burgamy:DON'T go to LA Fitness: I cancelled my membership back in February. Why, you ask - Remember the Target scam where the hackers stole a bunch of credit card numbers? Well I was one of the victims and my bank changed my card number for protection. In the process of waiting for my new card number LA Fitness called my EVERY hour, even after I explained to them what was going on. They even told my girlfriend (who's on my account) that they would call from every store until we paid. So when I finally received my card I cancelled my memebership... or so I thought. I spoke to representative named Haley. I asked her to cancel my membership after I paid the amount due. I explained the reasons for that and she said she would take care of it. The very next day I went to the LA Fitness where I started my membership. I asked them to verify that my account was cancelled, they apologized and confirmed it. It was my fault for not getting a cancellation number. Soon afterwards I became overwhelmed with w
GetHuman:让我们量化一下您与LA Fitness联系的经验。在1到5的范围内,如何轻松解决LA Fitness问题?
~Robert Burgamy:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Robert Burgamy:在沟通方面,我会给他们五分之三的two。
GetHuman:LA Fitness快速有效地解决问题的能力又如何呢?
~Robert Burgamy:为此,我要说出五分之二的five。
GetHuman:最后-对其他LA Fitness客户有何建议?
~Robert Burgamy:在一天中的早些时候或深夜给他们打电话。不要忘记LA Fitness可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Robert Burgamy在ноябрь 13-го, 2017发生的LA Fitness客户服务问题中得到了一些有用的反馈和措辞。

LA Fitness

2.55 of 5 stars | 68条评论

~Robert Burgamy的LA Fitness评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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