Kotulas.com: First and LAST time trying to buy something fro...
GetHuman用户~bridgeburner来自November 28th, 2017的Kotulas.com条客户评论
~bridgeburner案的背景
GetHuman:~bridgeburner-您能告诉我们其他Kotulas.com个客户何时提起诉讼吗?
~bridgeburner:Yeah。在November 20th上是evening。
GetHuman:您是否接触到Kotulas.com,如果可以,怎么做?
GetHuman:这些常见的Kotulas.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bridgeburner 常见 Kotulas.com 问题的列表)
~bridgeburner:“ Track order”是我尝试使用to call的原因。
~bridgeburner对Kotulas.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Kotulas.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bridgeburner:First and LAST time trying to buy something from Kotulas. I tried to buy a battery and charger for a cordless tool. Their website had what I was looking for, but no model number for the battery. They didn't understand the importance of knowing the model number. So, on their site was pics of the battery.... a battery and a charger....two batteries and a charger. I had to go to "technical support" to find the model of the battery. So I clicked on the picture of the battery and the charger and went through the purchasing process. After the sale went through, I made a copy of the receipt, which showed the battery only. I called back and explained that I also needed the charger and that's why I clicked on the pic of the battery and the charger. I was told that they don't carry the charger, only the battery. I asked why they have the charger on their website and the rep really didn't know, so I had to cancel the order and make the purchase elsewhere. It was time consuming, confusi
GetHuman:让我们量化一下您与Kotulas.com联系的经验。在1到5的范围内,如何轻松解决Kotulas.com问题?
~bridgeburner:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bridgeburner:在沟通方面,我会给他们五分之三的one。
GetHuman:Kotulas.com快速有效地解决问题的能力又如何呢?
~bridgeburner:为此,我要说出五分之二的one。
GetHuman:最后-对其他Kotulas.com客户有何建议?
~bridgeburner:在一天中的早些时候或深夜给他们打电话。不要忘记Kotulas.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bridgeburner在November 20th, 2017发生的Kotulas.com客户服务问题中得到了一些有用的反馈和措辞。