Kobo Books: Our *st email from Kobo acknowledging our probl...
GetHuman用户~Disgusted customer来自November 21., 2017的Kobo Books条客户评论
~Disgusted customer案的背景
GetHuman：~Disgusted customer-您能告诉我们其他Kobo Books个客户何时提起诉讼吗？
~Disgusted customer：Sure。在November 14.上是morning。
GetHuman：您是否接触到Kobo Books，如果可以，怎么做？
~Disgusted customer：我使用在GetHuman Kobo Books客户服务联系信息页面上找到的help page：联系Kobo Books客户服务 GetHuman：这些常见的Kobo Books客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Disgusted customer 常见 Kobo Books 问题的列表）
~Disgusted customer：“ Change order”是我尝试使用to contact的原因。
~Disgusted customer对Kobo Books客户服务的评价
GetHuman：那么，您如何总结GetHuman的Kobo Books客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Disgusted customer：Our *st email from Kobo acknowledging our problem was May *. We have had contact again on *th, *th, and **th. Today I am told no one will work on my ticket until the **th. Even the supervisor Rajek claims he cannot escalate this in anyway to get my problem fixed, because he is not allowed to contact the people who have those skills on Saturday or Sunday. I told him both my husband and I have to do support for customers and we fix their service no matter the day or the hour. He offered me * free kobo books... Big deal. I will probably return the ebook before I get help. Why didn't they escalate this when we spoke to them yesterday, knowing the people who fix. Our kind of problem won't work until Monday?
GetHuman：让我们量化一下您与Kobo Books联系的经验。在1到5的范围内，如何轻松解决Kobo Books问题？
~Disgusted customer：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Disgusted customer：在沟通方面，我会给他们五分之三的five。
GetHuman：Kobo Books快速有效地解决问题的能力又如何呢？
~Disgusted customer：为此，我要说出五分之二的one。
GetHuman：最后-对其他Kobo Books客户有何建议？
~Disgusted customer：尽早或晚些时候与他们打交道。不要忘记Kobo Books可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Disgusted customer在November 14., 2017发生的Kobo Books客户服务问题中得到了一些有用的反馈和措辞。