Kindle: I could not understand the tec at all and she k...

GetHuman用户~Vanessa's kindle来自November 25., 2017的Kindle条客户评论

~Vanessa's kindle案的背景

GetHuman:~Vanessa's kindle-您能告诉我们其他Kindle个客户何时提起诉讼吗?
~Vanessa's kindle:Sure。在November 17.上是afternoon。
GetHuman:您是否接触到Kindle,如果可以,怎么做?
~Vanessa's kindle:我使用了我在GetHuman Kindle客户电话号码页面上找到的866-321-8851号码:Kindle客户服务电话号码
GetHuman:这些常见的Kindle客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Vanessa's kindle 常见 Kindle 问题的列表)
~Vanessa's kindle:“ Update Account Info”是我尝试使用to call的原因。

~Vanessa's kindle对Kindle客户服务的评价

GetHuman:那么,您如何总结GetHuman的Kindle客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Vanessa's kindle:I could not understand the tec at all and she kept asking me the same questions over and over after I had told her what the problem was. She then ask me to hold the power button down for ** second and I held button down and she kept asking me when it would not power up if I had held for ** seconds, after *-* times, I told her I had been holding button down since she said to and she said she understood and I told her apparently she didn't since she was asking me over and over if I had help button down. I then ask where she was located and she said in the Phillipines, why is someone in the Phillipines helping me in the US and it then explained why I was having so much trouble understand the tec. They took my number and a US rep will call me back. It is *:** now, hope they call soon
GetHuman:让我们量化一下您与Kindle联系的经验。在1到5的范围内,如何轻松解决Kindle问题?
~Vanessa's kindle:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Vanessa's kindle:在沟通方面,我会给他们五分之三的four。
GetHuman:Kindle快速有效地解决问题的能力又如何呢?
~Vanessa's kindle:为此,我要说出五分之二的three。
GetHuman:最后-对其他Kindle客户有何建议?
~Vanessa's kindle:在一天中的早些时候或深夜给他们打电话。不要忘记Kindle可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Vanessa's kindle在November 17., 2017发生的Kindle客户服务问题中得到了一些有用的反馈和措辞。

Kindle

4.24 of 5 stars | 297条评论

~Vanessa's kindle的Kindle评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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