Kansas City Star: I cancelled the paper on ***** which was paid f...

GetHuman用户~not a happy subscriber来自November 20th, 2017的Kansas City Star条客户评论

~not a happy subscriber案的背景

GetHuman:~not a happy subscriber-您能告诉我们其他Kansas City Star个客户何时提起诉讼吗?
~not a happy subscriber:Yes。在November 16th上是evening。
GetHuman:您是否接触到Kansas City Star,如果可以,怎么做?
~not a happy subscriber:我使用了我在GetHuman Kansas City Star客户电话号码页面上找到的877-962-7827号码:Kansas City Star客户服务电话号码
GetHuman:这些常见的Kansas City Star客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~not a happy subscriber 常见 Kansas City Star 问题的列表)
~not a happy subscriber:“ Cancel subscription”是我尝试使用to call的原因。

~not a happy subscriber对Kansas City Star客户服务的评价

GetHuman:那么,您如何总结GetHuman的Kansas City Star客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~not a happy subscriber:I cancelled the paper on ***** which was paid for through *****. They billed me for service through ********, stating that I only put a "hold" on my account. I explained that I haven't been receiving the paper since ***** when it was supposed to stop and when it was paid through. I don't owe for something I never received. The rep will "cancel" my subscription (again) and give me a credit on my account (which I didn't owe in the first place.) I will NEVER subscribe to the paper again since they ALWAYS pull this stunt and try to get my money when their service hasn't been received. Not a happy customer here.
GetHuman:让我们量化一下您与Kansas City Star联系的经验。在1到5的范围内,如何轻松解决Kansas City Star问题?
~not a happy subscriber:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~not a happy subscriber:在沟通方面,我会给他们五分之三的one。
GetHuman:Kansas City Star快速有效地解决问题的能力又如何呢?
~not a happy subscriber:为此,我要说出五分之二的three。
GetHuman:最后-对其他Kansas City Star客户有何建议?
~not a happy subscriber:在一天中的早些时候或深夜给他们打电话。不要忘记Kansas City Star可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~not a happy subscriber在November 16th, 2017发生的Kansas City Star客户服务问题中得到了一些有用的反馈和措辞。

Kansas City Star

2.09 of 5 stars | 65条评论

~not a happy subscriber的Kansas City Star评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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