KFC: I was the first car at the drive thru. The emp...

GetHuman用户~Melanie D来自November 19., 2017的KFC条客户评论

~Melanie D案的背景

GetHuman:~Melanie D-您能告诉我们其他KFC个客户何时提起诉讼吗?
~Melanie D:Yeah。在November 14.上是afternoon。
GetHuman:您是否接触到KFC,如果可以,怎么做?
~Melanie D:我使用了我在GetHuman KFC客户电话号码页面上找到的800-225-5532号码:KFC客户服务电话号码
GetHuman:这些常见的KFC客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Melanie D 常见 KFC 问题的列表)
~Melanie D:“ Delivery problem”是我尝试使用to call的原因。

~Melanie D对KFC客户服务的评价

GetHuman:那么,您如何总结GetHuman的KFC客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Melanie D:I was the first car at the drive thru. The employee came on and said he would be with me in a moment. I waited seven (*) minutes at the menu and when he came back to me, his exact words were "yeah, what do you want?." My response was "how about a thank you for waiting?" No response from your employee. I proceeded to give him my order and when I ordered mashed potatoes, he replied we don't have that. NO MASHED POTOATOES AT A KFC AT DINNER TIME????? I was livid and went inside. I asked for the manager and a woman raised her hand. I proceeded to tell her about her employee and her restaurant and she just stared at me. I left. Of note, there we only two (*) customers that I could see in your restaurant at the time. No idea why it took so long to take my order. I have been to this location before and you need to know that it is poorly managed and a bad image for the KFC brand. You really need to have several unannounced visits to get a true picture of your store and how poorl
GetHuman:让我们量化一下您与KFC联系的经验。在1到5的范围内,如何轻松解决KFC问题?
~Melanie D:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Melanie D:在沟通方面,我会给他们五分之三的five。
GetHuman:KFC快速有效地解决问题的能力又如何呢?
~Melanie D:为此,我要说出五分之二的three。
GetHuman:最后-对其他KFC客户有何建议?
~Melanie D:在一天中的早些时候或深夜给他们打电话。不要忘记KFC可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Melanie D在November 14., 2017发生的KFC客户服务问题中得到了一些有用的反馈和措辞。

KFC

3.48 of 5 stars | 164条评论

~Melanie D的KFC评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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