Joy Systems: The first phone call I sat on hold for ** minut...
GetHuman用户~drnan1来自November 20th, 2017的Joy Systems条客户评论
~drnan1案的背景
GetHuman:~drnan1-您能告诉我们其他Joy Systems个客户何时提起诉讼吗?
~drnan1:Yup。在November 15th上是afternoon。
GetHuman:您是否接触到Joy Systems,如果可以,怎么做?
GetHuman:这些常见的Joy Systems客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~drnan1 常见 Joy Systems 问题的列表)
~drnan1:“ Repairs”是我尝试使用to call的原因。
~drnan1对Joy Systems客户服务的评价
GetHuman:那么,您如何总结GetHuman的Joy Systems客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~drnan1:The first phone call I sat on hold for ** minutes to change an error in the shipping address, I was told the address was corrected until I received the tracking number later in the afternoon with the WRONG address, sent * emails and the *nd call to them, well I am still on hold and it has been an additional ** minutes and I still haven't talked to anyone yet, and now I am caller number **, YAHOO, only have to wait another ** minutes... Still have no idea if I will ever got it resolved or if they send it to the wrong person and wow, they will get a free computer...
GetHuman:让我们量化一下您与Joy Systems联系的经验。在1到5的范围内,如何轻松解决Joy Systems问题?
~drnan1:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~drnan1:在沟通方面,我会给他们五分之三的four。
GetHuman:Joy Systems快速有效地解决问题的能力又如何呢?
~drnan1:为此,我要说出五分之二的three。
GetHuman:最后-对其他Joy Systems客户有何建议?
~drnan1:在一天中的早些时候或深夜给他们打电话。不要忘记Joy Systems可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~drnan1在November 15th, 2017发生的Joy Systems客户服务问题中得到了一些有用的反馈和措辞。