John Hancock: Upon separation from my previous employer,I req...
GetHuman用户~Robbino来自November 12, 2017的John Hancock条客户评论
~Robbino案的背景
GetHuman：~Robbino-您能告诉我们其他John Hancock个客户何时提起诉讼吗？
~Robbino：Yeah。在November 9上是afternoon。
GetHuman：您是否接触到John Hancock，如果可以，怎么做？
GetHuman：这些常见的John Hancock客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Robbino 常见 John Hancock 问题的列表）
~Robbino：“ Get financial advice”是我尝试使用to call的原因。
~Robbino对John Hancock客户服务的评价
GetHuman：那么，您如何总结GetHuman的John Hancock客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Robbino：Upon separation from my previous employer,I requested a partial withdrawal from my ***K to help make ends meet while searching for a new job. After telling me the funds were going to be disbursed into my bank account on a Friday, I made other payments against those funds. After finding out from my bank that the deposit was not made as promised. I call JH on Monday, they change the disbursement date to Wed or Thurs! After explaining that I had payments out against the funds that was promised to be deposited, all I got was a handful of "sorry" from management and a new promise that the funds would be deposited on Wed or Thurs. Not want I needed to hear from the investment company that I trusted with my retirement, about receiving the money I desperately needed after just losing my job. This company made a difficult situation, worse. Don't make the same mistake as I did. Instead go with a competent investment company.
GetHuman：让我们量化一下您与John Hancock联系的经验。在1到5的范围内，如何轻松解决John Hancock问题？
~Robbino：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Robbino：在沟通方面，我会给他们五分之三的five。
GetHuman：John Hancock快速有效地解决问题的能力又如何呢？
~Robbino：为此，我要说出五分之二的one。
GetHuman：最后-对其他John Hancock客户有何建议？
~Robbino：在一天中的早些时候或深夜给他们打电话。不要忘记John Hancock可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Robbino在November 9, 2017发生的John Hancock客户服务问题中得到了一些有用的反馈和措辞。