John Hancock: The lady from the Philippines did not understan...
GetHuman用户~Another JH victim来自ноябрь 24-го, 2017的John Hancock条客户评论
~Another JH victim案的背景
GetHuman:~Another JH victim-您能告诉我们其他John Hancock个客户何时提起诉讼吗?
~Another JH victim:Yup。在ноябрь 14-го上是morning。
GetHuman:您是否接触到John Hancock,如果可以,怎么做?
GetHuman:这些常见的John Hancock客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Another JH victim 常见 John Hancock 问题的列表)
~Another JH victim:“ Get financial advice”是我尝试使用to call的原因。
~Another JH victim对John Hancock客户服务的评价
GetHuman:那么,您如何总结GetHuman的John Hancock客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Another JH victim:The lady from the Philippines did not understand anything and had a very heavy accent. I was calling as the executor of my deceased fathers estate to settle his life insurance claim. After giving her the policy number, his name and my name including the "Jr" at the end of my name she said, "How are you related to the deceased?" I asked to speak with someone in America and she put me back on hold for another ** minutes and counting... while she connects me to a supervisor. So she claims.
GetHuman:让我们量化一下您与John Hancock联系的经验。在1到5的范围内,如何轻松解决John Hancock问题?
~Another JH victim:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Another JH victim:在沟通方面,我会给他们五分之三的five。
GetHuman:John Hancock快速有效地解决问题的能力又如何呢?
~Another JH victim:为此,我要说出五分之二的two。
GetHuman:最后-对其他John Hancock客户有何建议?
~Another JH victim:在一天中的早些时候或深夜给他们打电话。不要忘记John Hancock可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Another JH victim在ноябрь 14-го, 2017发生的John Hancock客户服务问题中得到了一些有用的反馈和措辞。