JetBlue: On ******* due to winter storm Juno I had to pu...

GetHuman用户~JM来自noviembre 26º, 2017的JetBlue条客户评论

~JM案的背景

GetHuman:~JM-您能告诉我们其他JetBlue个客户何时提起诉讼吗?
~JM:Yeah。在noviembre 23º上是afternoon。
GetHuman:您是否接触到JetBlue,如果可以,怎么做?
~JM:我使用了我在GetHuman JetBlue客户电话号码页面上找到的800-538-2583号码:JetBlue客户服务电话号码
GetHuman:这些常见的JetBlue客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~JM 常见 JetBlue 问题的列表)
~JM:“ Make a booking”是我尝试使用to call的原因。

~JM对JetBlue客户服务的评价

GetHuman:那么,您如何总结GetHuman的JetBlue客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~JM:On ******* due to winter storm Juno I had to purchase two new tickets to avoid a weather cancellation. I changed the flight from ******* to ******* from JFK to Long Beach, CA. For two people this cost me $****.**.**jetBlue's web page on ******* stated: Due to Winter Storm Juno we will waive change*cancel fees and fare differences for customers traveling on Monday, January **, **** through January **, **** to*from the following cities: New York, NY (JFK).**The original tickets were bought for me as a gift on a different credit card. The new ticket was purchased by me. Getting a refund has been a humiliating experience, holding on the phone for extended periods several different times, being made promises that were not fulfilled, and unprofessional rude supervisors telling me no are just part of the story. **I received $***.** and was told the $***.** remainder was put on the original ticket buyer's credit card. I do not want to ask the gift giver to give me back the money. The
GetHuman:让我们量化一下您与JetBlue联系的经验。在1到5的范围内,如何轻松解决JetBlue问题?
~JM:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~JM:在沟通方面,我会给他们五分之三的five。
GetHuman:JetBlue快速有效地解决问题的能力又如何呢?
~JM:为此,我要说出五分之二的five。
GetHuman:最后-对其他JetBlue客户有何建议?
~JM:在一天中的早些时候或深夜给他们打电话。不要忘记JetBlue可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~JM在noviembre 23º, 2017发生的JetBlue客户服务问题中得到了一些有用的反馈和措辞。

JetBlue

3.17 of 5 stars | 41条评论

~JM的JetBlue评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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