Jersey Central Power & Light (JCP&L): I called to request information regarding the o...
GetHuman用户GetHuman-354019来自November 13., 2017的Jersey Central Power & Light (JCP&L)条客户评论
GetHuman-354019案的背景
GetHuman：GetHuman-354019-您能告诉我们其他Jersey Central Power & Light (JCP&L)个客户何时提起诉讼吗？
GetHuman-354019：Yes。在November 9.上是middle of the night。
GetHuman：您是否接触到Jersey Central Power & Light (JCP&L)，如果可以，怎么做？
GetHuman：这些常见的Jersey Central Power & Light (JCP&L)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-354019 常见 Jersey Central Power & Light (JCP&L) 问题的列表）
GetHuman-354019：“ Complaint”是我尝试使用to call的原因。
GetHuman-354019对Jersey Central Power & Light (JCP&L)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Jersey Central Power & Light (JCP&L)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-354019：I called to request information regarding the outage due to Sandy. I was lied to by a representative named Brook from Ohio. I asked if a call center existed in NJ and she said yes. I asked for a supervisor call back from NJ. She repeatedly told me that was not a problem and took my information. She said Brick would be without power for at least another *or * days but she didn't know why . I then ended the call and hung up. I called back and spoke to a girl from West Virginia named Ashley and she told me there was no call center in VA and my account had no mention of the ** minutes of lies I received from Brook in Ohio. The corporate address to complain is : JCP&L, ** South Main Street, Acron, Ohio, *****. I will write and let them know the have reps who need more training in telling the truth. I know this probably falls on deaf ears but at least I feel a little better. Shame on Brook from Ohio.
GetHuman：让我们量化一下您与Jersey Central Power & Light (JCP&L)联系的经验。在1到5的范围内，如何轻松解决Jersey Central Power & Light (JCP&L)问题？
GetHuman-354019：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-354019：在沟通方面，我会给他们五分之三的five。
GetHuman：Jersey Central Power & Light (JCP&L)快速有效地解决问题的能力又如何呢？
GetHuman-354019：为此，我要说出五分之二的one。
GetHuman：最后-对其他Jersey Central Power & Light (JCP&L)客户有何建议？
GetHuman-354019：在一天中的早些时候或深夜给他们打电话。不要忘记Jersey Central Power & Light (JCP&L)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-354019在November 9., 2017发生的Jersey Central Power & Light (JCP&L)客户服务问题中得到了一些有用的反馈和措辞。