Jersey Central Power & Light (JCP&L): Horrible
GetHuman用户GetHuman-lstefani来自Disember 2, 2017的Jersey Central Power & Light (JCP&L)条客户评论
GetHuman-lstefani案的背景
GetHuman:GetHuman-lstefani-您能告诉我们其他Jersey Central Power & Light (JCP&L)个客户何时提起诉讼吗?
GetHuman-lstefani:Yup。在November 29上是middle of the night。
GetHuman:您是否接触到Jersey Central Power & Light (JCP&L),如果可以,怎么做?
GetHuman:这些常见的Jersey Central Power & Light (JCP&L)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-lstefani 常见 Jersey Central Power & Light (JCP&L) 问题的列表)
GetHuman-lstefani:“ Cancel service”是我尝试使用to call的原因。
GetHuman-lstefani对Jersey Central Power & Light (JCP&L)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Jersey Central Power & Light (JCP&L)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-lstefani:Horrible
GetHuman:您能从11/29/17发生的事情中告诉我们其他人吗?
GetHuman-lstefani:Worst customer service ever! I never received a notice that I had a balance on my account after canceling and only found out when I received the letter from a debt collector. I called to inform JCP&L that I never received the bill and they indicated that they only send it out once before it gets sent to the collection agency. A second courtesy bill or letter would have been appropriate but that is apparently asking for too much of someones time.
GetHuman:让我们量化一下您与Jersey Central Power & Light (JCP&L)联系的经验。在1到5的范围内,如何轻松解决Jersey Central Power & Light (JCP&L)问题?
GetHuman-lstefani:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-lstefani:在沟通方面,我会给他们五分之三的three。
GetHuman:Jersey Central Power & Light (JCP&L)快速有效地解决问题的能力又如何呢?
GetHuman-lstefani:为此,我要说出五分之二的two。
GetHuman:最后-对其他Jersey Central Power & Light (JCP&L)客户有何建议?
GetHuman-lstefani:在一天中的早些时候或深夜给他们打电话。不要忘记Jersey Central Power & Light (JCP&L)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-lstefani在November 29, 2017发生的Jersey Central Power & Light (JCP&L)客户服务问题中得到了一些有用的反馈和措辞。