JPMorgan Retirement Plan Services: Everything is three to five business days. You...
GetHuman用户~Tommy Q来自November 23rd, 2017的JPMorgan Retirement Plan Services条客户评论
~Tommy Q案的背景
GetHuman:~Tommy Q-您能告诉我们其他JPMorgan Retirement Plan Services个客户何时提起诉讼吗?
~Tommy Q:Yup。在November 14th上是middle of the night。
GetHuman:您是否接触到JPMorgan Retirement Plan Services,如果可以,怎么做?
GetHuman:这些常见的JPMorgan Retirement Plan Services客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tommy Q 常见 JPMorgan Retirement Plan Services 问题的列表)
~Tommy Q:“ Complaint”是我尝试使用to call的原因。
~Tommy Q对JPMorgan Retirement Plan Services客户服务的评价
GetHuman:那么,您如何总结GetHuman的JPMorgan Retirement Plan Services客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tommy Q:Everything is three to five business days. You call in and never speak to the same person twice. We were mailed paperwork to do a rollover from the ***k to an IRA. Completed the paperwork overnighted it back. They received the paperwork on Monday we called and they said that the rollover check would be processed the next business day and the funds would arrive either Thursday or Friday. We called Friday when we didn't receive the funds a week later and nothing had been processed. Apparently two boxes had been checked. We were then told the transaction would be processed on Monday and it would be another * to * business days. I called to speak with a supervisor explaining that they had not followed through with even one of their promises. Still no resolution or attempt to make the experience better. Got the response that they are in a call center and no one has a direct line so you more than likely won't speak with the same rep. I asked for the supervisors name. He provided his name and
GetHuman:让我们量化一下您与JPMorgan Retirement Plan Services联系的经验。在1到5的范围内,如何轻松解决JPMorgan Retirement Plan Services问题?
~Tommy Q:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tommy Q:在沟通方面,我会给他们五分之三的five。
GetHuman:JPMorgan Retirement Plan Services快速有效地解决问题的能力又如何呢?
~Tommy Q:为此,我要说出五分之二的two。
GetHuman:最后-对其他JPMorgan Retirement Plan Services客户有何建议?
~Tommy Q:在一天中的早些时候或深夜给他们打电话。不要忘记JPMorgan Retirement Plan Services可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tommy Q在November 14th, 2017发生的JPMorgan Retirement Plan Services客户服务问题中得到了一些有用的反馈和措辞。