Indianapolis Star: I contacted the Star on ****** and spoke with N...

GetHuman用户~legallady32来自November 25th, 2017的Indianapolis Star条客户评论

~legallady32案的背景

GetHuman:~legallady32-您能告诉我们其他Indianapolis Star个客户何时提起诉讼吗?
~legallady32:Yes I can。在November 19th上是afternoon。
GetHuman:您是否接触到Indianapolis Star,如果可以,怎么做?
~legallady32:我使用了我在GetHuman Indianapolis Star客户电话号码页面上找到的317-444-4444号码:Indianapolis Star客户服务电话号码
GetHuman:这些常见的Indianapolis Star客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~legallady32 常见 Indianapolis Star 问题的列表)
~legallady32:“ Lower my bill”是我尝试使用to call的原因。

~legallady32对Indianapolis Star客户服务的评价

GetHuman:那么,您如何总结GetHuman的Indianapolis Star客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~legallady32:I contacted the Star on ****** and spoke with Nicole Page. Cancelled my subscription and told her that I did not want any further auto-pays to come from my bank account and please send final bill to my address. I was put on hold, and she came back on the line and told me everything was taken care of and I would receive a bill for the balance of $*.**. One *-**-**, the Star automatically deducted the full monthly installment from my bank account, so I had to call the Star back. Again going through all the push prompts and the wait I finally got Susie, Foreign and barely speaks English. Told her my situation and she advised that she completed the paperwork and was going to have the balance of $**.** deposited back into my account and the problem was I stopped service on the **th and it was too close to stop the auto-pay coming out on the **th. I CORRECTED her and told her I stopped it on the *th and it was not my problem it took * days for them to receive the notice. Which I assu
GetHuman:让我们量化一下您与Indianapolis Star联系的经验。在1到5的范围内,如何轻松解决Indianapolis Star问题?
~legallady32:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~legallady32:在沟通方面,我会给他们五分之三的two。
GetHuman:Indianapolis Star快速有效地解决问题的能力又如何呢?
~legallady32:为此,我要说出五分之二的five。
GetHuman:最后-对其他Indianapolis Star客户有何建议?
~legallady32:在一天中的早些时候或深夜给他们打电话。不要忘记Indianapolis Star可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~legallady32在November 19th, 2017发生的Indianapolis Star客户服务问题中得到了一些有用的反馈和措辞。

Indianapolis Star

2.22 of 5 stars | 68条评论

~legallady32的Indianapolis Star评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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