Ikea: Complaint
GetHuman用户GetHuman-beckysal来自Disember 7, 2017的Ikea条客户评论
GetHuman-beckysal案的背景
GetHuman：GetHuman-beckysal-您能告诉我们其他Ikea个客户何时提起诉讼吗？
GetHuman-beckysal：Sure。在November 29上是morning。
GetHuman：您是否接触到Ikea，如果可以，怎么做？
GetHuman-beckysal：我使用了我在GetHuman Ikea客户电话号码页面上找到的888-888-4532号码：Ikea客户服务电话号码 GetHuman：这些常见的Ikea客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-beckysal 常见 Ikea 问题的列表）
GetHuman-beckysal：“ Wrong Item received”是我尝试使用to call的原因。
GetHuman-beckysal对Ikea客户服务的评价
GetHuman：那么，您如何总结GetHuman的Ikea客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-beckysal：Complaint
GetHuman：您能从11/29/17发生的事情中告诉我们其他人吗？
GetHuman-beckysal：I placed an order ******* for kitchen cabinets. I had called several times prior to this to clarify the process and timeframe for delivery and was told every time *-* weeks. I waited to order as long as possible to see if a kitchen even was coming but soon enough to give an extra week for delivery in case of delay. I was given an estimated delivery date of ****. As of today I still do not have cabinets and the delivery company cannot tell me a firm date on delivery. They are stating it could be as late as *******. I am aware that ******* was an estimated date but no where does it state that the estimated date can be up to two full weeks from the actual date. I can see several days but * weeks is unacceptable. I live * hours from an Ikea and absolutely would have ordered in the store if this information had been made clear in any way. I will have installers waiting with no product to install this weekend if they are not delivered by ******. I would like to see your policy updated to inform purchasers of the potential wait time. Every time I have spoken to someone about time frames I had given my zip code and was still quoted the *-* weeks. Also, please forward this complaint to an appropriate party to see about having all or part of my delivery refunded. This grossly inaccurate date has caused a delay that will set my project back several weeks as my installers are not able to return until ****. As stated before, I would have picked the items up in person at the Ikea Merriam if your delivery policy was accurately described over the phone or online. Please contact me as soon as possible to have this issue resolved.*Thank you, *Becky Salz
GetHuman：让我们量化一下您与Ikea联系的经验。在1到5的范围内，如何轻松解决Ikea问题？
GetHuman-beckysal：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-beckysal：在沟通方面，我会给他们五分之三的three。
GetHuman：Ikea快速有效地解决问题的能力又如何呢？
GetHuman-beckysal：为此，我要说出五分之二的four。
GetHuman：最后-对其他Ikea客户有何建议？
GetHuman-beckysal：在一天中的早些时候或深夜给他们打电话。不要忘记Ikea可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-beckysal在November 29, 2017发生的Ikea客户服务问题中得到了一些有用的反馈和措辞。