Iberia Airlines: First time I called I was disconnected. Next ti...
GetHuman用户~Symantha来自November 21., 2017的Iberia Airlines条客户评论
~Symantha案的背景
GetHuman：~Symantha-您能告诉我们其他Iberia Airlines个客户何时提起诉讼吗？
~Symantha：Yes I can。在November 12.上是middle of the night。
GetHuman：您是否接触到Iberia Airlines，如果可以，怎么做？
GetHuman：这些常见的Iberia Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Symantha 常见 Iberia Airlines 问题的列表）
~Symantha：“ Flight delayed”是我尝试使用to call的原因。
~Symantha对Iberia Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的Iberia Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Symantha：First time I called I was disconnected. Next time Person didn't even speak any English! I did online check-in for a client and was never given an option to choose my seats, then they automatically assigned seats NOT together! And not where they wanted to sit, too! Then my agent called Iberia Corporate and was told that there were no seats assigned even though I can see the seats online! Iberia needs to get its act together! My clients are seriously pissed off and they blame US because we're the middle men! This is unfair and it is costly. I have spent * hours trying to get this sorted and time is money. We've wasted more time and money than what we made on this booking. I will NEVER book Iberia again unless I hear you've cleaned up your act.
GetHuman：让我们量化一下您与Iberia Airlines联系的经验。在1到5的范围内，如何轻松解决Iberia Airlines问题？
~Symantha：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Symantha：在沟通方面，我会给他们五分之三的four。
GetHuman：Iberia Airlines快速有效地解决问题的能力又如何呢？
~Symantha：为此，我要说出五分之二的five。
GetHuman：最后-对其他Iberia Airlines客户有何建议？
~Symantha：在一天中的早些时候或深夜给他们打电话。不要忘记Iberia Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Symantha在November 12., 2017发生的Iberia Airlines客户服务问题中得到了一些有用的反馈和措辞。