Humbleabode.com: Worst customer service I've ever had. First, a...
GetHuman用户~Horrible experience来自November 28th, 2017的Humbleabode.com条客户评论
~Horrible experience案的背景
GetHuman:~Horrible experience-您能告诉我们其他Humbleabode.com个客户何时提起诉讼吗?
~Horrible experience:Yup。在November 20th上是evening。
GetHuman:您是否接触到Humbleabode.com,如果可以,怎么做?
GetHuman:这些常见的Humbleabode.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Horrible experience 常见 Humbleabode.com 问题的列表)
~Horrible experience:“ Make a purchase”是我尝试使用to call的原因。
~Horrible experience对Humbleabode.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Humbleabode.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Horrible experience:Worst customer service I've ever had. First, after waiting five days after I ordered, I tried repeatedly to find out the estimated arrival. When I called their support number, a recording said to use email and then hung up on me. It took three emails to find out my "in stock" order was suddenly backordered and delayed for * weeks. After the new deadline passed, I emailed and tried to call repeatedly for ten days before I finally got fed up (it had been more than * weeks by this time) and cancelled my order via email and threatened to contact my credit card company if the pending charge went through. Funny how I then got an email response within hours, but no apology, just a threat that I'd be charged according to their return policy. I was fooled by the good reviews they have on their site, and I think years ago they were good, but within the last year I see nothing but really bad reviews.
GetHuman:让我们量化一下您与Humbleabode.com联系的经验。在1到5的范围内,如何轻松解决Humbleabode.com问题?
~Horrible experience:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Horrible experience:在沟通方面,我会给他们五分之三的one。
GetHuman:Humbleabode.com快速有效地解决问题的能力又如何呢?
~Horrible experience:为此,我要说出五分之二的one。
GetHuman:最后-对其他Humbleabode.com客户有何建议?
~Horrible experience:在一天中的早些时候或深夜给他们打电话。不要忘记Humbleabode.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Horrible experience在November 20th, 2017发生的Humbleabode.com客户服务问题中得到了一些有用的反馈和措辞。