HughesNet: I called to cancel an "order" that never should...
GetHuman用户~Herbie来自November 14th, 2017的HughesNet条客户评论
~Herbie案的背景
GetHuman:~Herbie-您能告诉我们其他HughesNet个客户何时提起诉讼吗?
~Herbie:Sure。在November 6th上是middle of the night。
GetHuman:您是否接触到HughesNet,如果可以,怎么做?
GetHuman:这些常见的HughesNet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Herbie 常见 HughesNet 问题的列表)
~Herbie:“ Change plan”是我尝试使用to call的原因。
~Herbie对HughesNet客户服务的评价
GetHuman:那么,您如何总结GetHuman的HughesNet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Herbie:I called to cancel an "order" that never should have been considered as an order. It was merely an inquiry about service and cost.The first guy I talked to was friendly, but said I needed to talk to someone in another department.He transferred me.After waiting about ** minutes, some answered, I explained my story to him again. In conclusion he said he would cancel that "order"
GetHuman:让我们量化一下您与HughesNet联系的经验。在1到5的范围内,如何轻松解决HughesNet问题?
~Herbie:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Herbie:在沟通方面,我会给他们五分之三的two。
GetHuman:HughesNet快速有效地解决问题的能力又如何呢?
~Herbie:为此,我要说出五分之二的one。
GetHuman:最后-对其他HughesNet客户有何建议?
~Herbie:在一天中的早些时候或深夜给他们打电话。不要忘记HughesNet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Herbie在November 6th, 2017发生的HughesNet客户服务问题中得到了一些有用的反馈和措辞。