HughesNet: Avoid their customer service. First off, I've b...
GetHuman用户~mareastra来自ноябрь 1-го, 2017的HughesNet条客户评论
~mareastra案的背景
GetHuman：~mareastra-您能告诉我们其他HughesNet个客户何时提起诉讼吗？
~mareastra：Yes。在октябрь 22-го上是afternoon。
GetHuman：您是否接触到HughesNet，如果可以，怎么做？
GetHuman：这些常见的HughesNet客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mareastra 常见 HughesNet 问题的列表）
~mareastra：“ Cancel Service”是我尝试使用to call的原因。
~mareastra对HughesNet客户服务的评价
GetHuman：那么，您如何总结GetHuman的HughesNet客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mareastra：Avoid their customer service. First off, I've been a customer of HughesNet since ****. I*€*ve had the dish long enough that I know when an outage is being caused by heavy precipitation, snow blocking the dish, or if the modem needs to be reset.**Recently the remnants of a tropical storm came through and blew the dish off target: it's pointing right at the ground. I thought this would be an easy case- boy was I wrong.**I called the toll free number* got a voice mail automated assistant that wasn't too bad- it understood my speech well, and I can mumble with the best. But when I answered that I wasn't at home I was told that the system could not help me unless I was at home because HughesNet couldn't troubleshoot the issue unless I was at home. Uh, the dish is pointing at the ground. How hard is that to troubleshoot, and since when do I have to be at home for that to make a difference? It will still point to the ground whether I'm at home, at work, or in the Bahamas.**I couldn't get bac
GetHuman：让我们量化一下您与HughesNet联系的经验。在1到5的范围内，如何轻松解决HughesNet问题？
~mareastra：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mareastra：在沟通方面，我会给他们五分之三的five。
GetHuman：HughesNet快速有效地解决问题的能力又如何呢？
~mareastra：为此，我要说出五分之二的five。
GetHuman：最后-对其他HughesNet客户有何建议？
~mareastra：在一天中的早些时候或深夜给他们打电话。不要忘记HughesNet可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mareastra在октябрь 22-го, 2017发生的HughesNet客户服务问题中得到了一些有用的反馈和措辞。