Houston Chronicle: So many different stories (lies)from the CSR s...
GetHuman用户~Carolyn来自नवंबर २१, २०१७的Houston Chronicle条客户评论
~Carolyn案的背景
GetHuman:~Carolyn-您能告诉我们其他Houston Chronicle个客户何时提起诉讼吗?
~Carolyn:Yup。在नवंबर १२上是late at night。
GetHuman:您是否接触到Houston Chronicle,如果可以,怎么做?
GetHuman:这些常见的Houston Chronicle客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Carolyn 常见 Houston Chronicle 问题的列表)
~Carolyn:“ Delivery problem”是我尝试使用to call的原因。
~Carolyn对Houston Chronicle客户服务的评价
GetHuman:那么,您如何总结GetHuman的Houston Chronicle客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Carolyn:So many different stories (lies)from the CSR s I have spoken with. Paid for monthly delivery $**.** on ******** and still have not received my refund! They never delivered the paper! Took my money though! I have made ** documented calls to Chronicle since and get the same runaround, but different stories. The only CSR that made any sense was Tammy she told me to wait ** days, I would receive a refund. That was on the **th of Feb. Now they say as of my **th call that it will be another * to ** days and a check would be in the mail.! I have been told that the money was sent to my bank, I was told that I did not have an account there that I never paid for delivery! OMG I JUST WANT MY MONEY BACK PLEASE!!!! Guess I could post on FB to see how many other people have had trouble, but I wont. I just want my money, you people need to get your CSRs on the same page! My acct.* is ****
GetHuman:让我们量化一下您与Houston Chronicle联系的经验。在1到5的范围内,如何轻松解决Houston Chronicle问题?
~Carolyn:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Carolyn:在沟通方面,我会给他们五分之三的one。
GetHuman:Houston Chronicle快速有效地解决问题的能力又如何呢?
~Carolyn:为此,我要说出五分之二的four。
GetHuman:最后-对其他Houston Chronicle客户有何建议?
~Carolyn:在一天中的早些时候或深夜给他们打电话。不要忘记Houston Chronicle可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Carolyn在नवंबर १२, २०१७发生的Houston Chronicle客户服务问题中得到了一些有用的反馈和措辞。