Houston Chronicle: I subscribed to the Chronicle on December *th...

GetHuman用户~kj来自November 25, 2017的Houston Chronicle条客户评论

~kj案的背景

GetHuman:~kj-您能告诉我们其他Houston Chronicle个客户何时提起诉讼吗?
~kj:Sure。在November 15上是late at night。
GetHuman:您是否接触到Houston Chronicle,如果可以,怎么做?
~kj:我使用了我在GetHuman Houston Chronicle客户电话号码页面上找到的888-220-7211号码:Houston Chronicle客户服务电话号码
GetHuman:这些常见的Houston Chronicle客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~kj 常见 Houston Chronicle 问题的列表)
~kj:“ Lower my bill”是我尝试使用to call的原因。

~kj对Houston Chronicle客户服务的评价

GetHuman:那么,您如何总结GetHuman的Houston Chronicle客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~kj:I subscribed to the Chronicle on December *th, ****. I have received * paper as of December **th. Each day I called customer service and reported that I had not received a paper. I asked for ther district mgr to call me to discuss why I had not received a paper. He never called. Today I called to cancel the paper but was transferred to the cancelation department and then to the billing department. Each time I was put on hold. The billing department indicated that I would receive a refund of the $**.** that I paid up front less $*.** for the papers I was supposed to have received. I asked to speak to a manager and was hung up on. Do not subscribe to the Chronicle.
GetHuman:让我们量化一下您与Houston Chronicle联系的经验。在1到5的范围内,如何轻松解决Houston Chronicle问题?
~kj:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~kj:在沟通方面,我会给他们五分之三的two。
GetHuman:Houston Chronicle快速有效地解决问题的能力又如何呢?
~kj:为此,我要说出五分之二的three。
GetHuman:最后-对其他Houston Chronicle客户有何建议?
~kj:在一天中的早些时候或深夜给他们打电话。不要忘记Houston Chronicle可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~kj在November 15, 2017发生的Houston Chronicle客户服务问题中得到了一些有用的反馈和措辞。

Houston Chronicle

2.25 of 5 stars | 116条评论

~kj的Houston Chronicle评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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