Houston Chronicle: I signed up for a subscription at an Astro's g...
GetHuman用户~MVR来自novembre 24, 2017的Houston Chronicle条客户评论
~MVR案的背景
GetHuman:~MVR-您能告诉我们其他Houston Chronicle个客户何时提起诉讼吗?
~MVR:Yes I can。在novembre 16上是morning。
GetHuman:您是否接触到Houston Chronicle,如果可以,怎么做?
GetHuman:这些常见的Houston Chronicle客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MVR 常见 Houston Chronicle 问题的列表)
~MVR:“ Delivery issue”是我尝试使用to call的原因。
~MVR对Houston Chronicle客户服务的评价
GetHuman:那么,您如何总结GetHuman的Houston Chronicle客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MVR:I signed up for a subscription at an Astro's game back in June ****. Delivery and digital copy. I never activated my online service. And I never received a paper newspaper delivered to my door. I called on July **,**** to cancel my subscription. I was not given a confirmation number but was assured my subscription was cancelled. I kept received emails from Houston Chronicle and decided to call them ********. I was told my subscription was never cancelled and I was still being billed. I spoke to Scott, he said he cancelled subscription but they did not assigned confirmation numbers. He also stated there were no notes on their system of my call made on ********. I requested an email confirmation cancellation of my subscription. I think these are tactics to keep taking our money!
GetHuman:让我们量化一下您与Houston Chronicle联系的经验。在1到5的范围内,如何轻松解决Houston Chronicle问题?
~MVR:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MVR:在沟通方面,我会给他们五分之三的four。
GetHuman:Houston Chronicle快速有效地解决问题的能力又如何呢?
~MVR:为此,我要说出五分之二的one。
GetHuman:最后-对其他Houston Chronicle客户有何建议?
~MVR:在一天中的早些时候或深夜给他们打电话。不要忘记Houston Chronicle可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MVR在novembre 16, 2017发生的Houston Chronicle客户服务问题中得到了一些有用的反馈和措辞。