Houseofantiquehardware.com: Three days after ordering eight small edge pull...
GetHuman用户~Ellena来自novembre 26, 2017的Houseofantiquehardware.com条客户评论
~Ellena案的背景
GetHuman:~Ellena-您能告诉我们其他Houseofantiquehardware.com个客户何时提起诉讼吗?
~Ellena:Sure。在novembre 20上是morning。
GetHuman:您是否接触到Houseofantiquehardware.com,如果可以,怎么做?
GetHuman:这些常见的Houseofantiquehardware.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ellena 常见 Houseofantiquehardware.com 问题的列表)
~Ellena:“ Warranty claim”是我尝试使用to call的原因。
~Ellena对Houseofantiquehardware.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Houseofantiquehardware.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ellena:Three days after ordering eight small edge pulls on line, I got an email telling me they were out of stock. I should have been told as I was ordering them, not three days later. When I called customer service the first person I spoke to was rude, interrupting me and raising her voice. I asked to speak to someone else, who recommended these edge pulls instead. They are more expensive, but were the only other ones they had. When I received them, I put them aside until my contractor was ready to install them. When that time came, he told me they were too big and would not fit. I sent them back, had to pay for shipping and was charged a "restock" fee because it took me ** days to figure out I was given the wrong advice. My total order was well over $*,***, and for that money I expected decent service. I will never use House of Antiques Hardware again.
GetHuman:让我们量化一下您与Houseofantiquehardware.com联系的经验。在1到5的范围内,如何轻松解决Houseofantiquehardware.com问题?
~Ellena:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ellena:在沟通方面,我会给他们五分之三的one。
GetHuman:Houseofantiquehardware.com快速有效地解决问题的能力又如何呢?
~Ellena:为此,我要说出五分之二的three。
GetHuman:最后-对其他Houseofantiquehardware.com客户有何建议?
~Ellena:在一天中的早些时候或深夜给他们打电话。不要忘记Houseofantiquehardware.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ellena在novembre 20, 2017发生的Houseofantiquehardware.com客户服务问题中得到了一些有用的反馈和措辞。