Hotwire: Waited for over ** minutes to speak to someone...
GetHuman用户~Lisa来自नवंबर २१, २०१७的Hotwire条客户评论
~Lisa案的背景
GetHuman:~Lisa-您能告诉我们其他Hotwire个客户何时提起诉讼吗?
~Lisa:Sure。在नवंबर १७上是evening。
GetHuman:您是否接触到Hotwire,如果可以,怎么做?
GetHuman:这些常见的Hotwire客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lisa 常见 Hotwire 问题的列表)
~Lisa:“ Change Booking”是我尝试使用to call的原因。
~Lisa对Hotwire客户服务的评价
GetHuman:那么,您如何总结GetHuman的Hotwire客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lisa:Waited for over ** minutes to speak to someone about the hotel that was picked for us which is disgusting & going to ruin our trip because I'm here for a conference, extended my stay to bring my kids but there are * days they have to be on their own. Was under the impression there was a pool, gym & rooftop bar. Everything is under construction so none of it is available. The room smells, there's water damage on the ceiling which is peeling & stains all over the rug. My kids are not going to want to hang out here while I have to go to my conference & I don't blame them. Back to the call, waited over ** min & finally hung up after no one answered. Will NEVER use hotwire again & will be sure to tell everyone I know not to either
GetHuman:让我们量化一下您与Hotwire联系的经验。在1到5的范围内,如何轻松解决Hotwire问题?
~Lisa:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lisa:在沟通方面,我会给他们五分之三的three。
GetHuman:Hotwire快速有效地解决问题的能力又如何呢?
~Lisa:为此,我要说出五分之二的two。
GetHuman:最后-对其他Hotwire客户有何建议?
~Lisa:在一天中的早些时候或深夜给他们打电话。不要忘记Hotwire可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lisa在नवंबर १७, २०१७发生的Hotwire客户服务问题中得到了一些有用的反馈和措辞。