Horizon BC/BS of New Jersey: I was on hold * hours today. I finally was con...
GetHuman用户GetHuman-wolfson来自December 1st, 2017的Horizon BC/BS of New Jersey条客户评论
GetHuman-wolfson案的背景
GetHuman：GetHuman-wolfson-您能告诉我们其他Horizon BC/BS of New Jersey个客户何时提起诉讼吗？
GetHuman-wolfson：Sure。在November 22nd上是middle of the night。
GetHuman：您是否接触到Horizon BC/BS of New Jersey，如果可以，怎么做？
GetHuman：这些常见的Horizon BC/BS of New Jersey客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-wolfson 常见 Horizon BC/BS of New Jersey 问题的列表）
GetHuman-wolfson：“ Update account information”是我尝试使用to call的原因。
GetHuman-wolfson对Horizon BC/BS of New Jersey客户服务的评价
GetHuman：那么，您如何总结GetHuman的Horizon BC/BS of New Jersey客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-wolfson：I was on hold * hours today. I finally was connected with a supervisor about the discrepancy in ...
GetHuman：您能从11/22/17发生的事情中告诉我们其他人吗？
GetHuman-wolfson：I was on hold * hours today. I finally was connected with a supervisor about the discrepancy in my health care benefit package i.e. quoted differently on healthcare.gov website and then received explanation of benefits in mail which were totally different. Had a supervisor finally from BCBS and one from healthcare.gov to investigate a) why I never received an ID card and b) why my deductibles for the same plan were different and they disconnected me. I wasted an entire day of my life with no resolution. If I can't get an answer, I need to terminate this insurance asap.
GetHuman：让我们量化一下您与Horizon BC/BS of New Jersey联系的经验。在1到5的范围内，如何轻松解决Horizon BC/BS of New Jersey问题？
GetHuman-wolfson：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-wolfson：在沟通方面，我会给他们五分之三的five。
GetHuman：Horizon BC/BS of New Jersey快速有效地解决问题的能力又如何呢？
GetHuman-wolfson：为此，我要说出五分之二的two。
GetHuman：最后-对其他Horizon BC/BS of New Jersey客户有何建议？
GetHuman-wolfson：在一天中的早些时候或深夜给他们打电话。不要忘记Horizon BC/BS of New Jersey可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-wolfson在November 22nd, 2017发生的Horizon BC/BS of New Jersey客户服务问题中得到了一些有用的反馈和措辞。