HigherOne: I've worked in a ton of customer service positi...
GetHuman用户~Sher来自November 18., 2017的HigherOne条客户评论
~Sher案的背景
GetHuman：~Sher-您能告诉我们其他HigherOne个客户何时提起诉讼吗？
~Sher：Yes。在November 14.上是evening。
GetHuman：您是否接触到HigherOne，如果可以，怎么做？
GetHuman：这些常见的HigherOne客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Sher 常见 HigherOne 问题的列表）
~Sher：“ Update account information”是我尝试使用to call的原因。
~Sher对HigherOne客户服务的评价
GetHuman：那么，您如何总结GetHuman的HigherOne客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Sher：I've worked in a ton of customer service positions and as a professional, I have never had such horrible service! Not only did I wait for ** minutes, but once I got somebody she was unwilling to give me the proper steps to resolve my issue. The website is a mess. I build professional sites and this is absolutely horrendous to find anything. Not user friendly at ALL! I will be pulling my money from this account ASAP, as well as making a formal complaint at the university. This was ridiculous. Burn me on customer service, and your company is done with me.
GetHuman：让我们量化一下您与HigherOne联系的经验。在1到5的范围内，如何轻松解决HigherOne问题？
~Sher：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Sher：在沟通方面，我会给他们五分之三的five。
GetHuman：HigherOne快速有效地解决问题的能力又如何呢？
~Sher：为此，我要说出五分之二的five。
GetHuman：最后-对其他HigherOne客户有何建议？
~Sher：在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Sher在November 14., 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。