HigherOne: Hope that your account doesn't get any unauthor...
GetHuman用户~sanand80来自November 2nd, 2017的HigherOne条客户评论
~sanand80案的背景
GetHuman：~sanand80-您能告诉我们其他HigherOne个客户何时提起诉讼吗？
~sanand80：Yeah。在October 25th上是middle of the night。
GetHuman：您是否接触到HigherOne，如果可以，怎么做？
GetHuman：这些常见的HigherOne客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~sanand80 常见 HigherOne 问题的列表）
~sanand80：“ Request a loan”是我尝试使用to call的原因。
~sanand80对HigherOne客户服务的评价
GetHuman：那么，您如何总结GetHuman的HigherOne客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~sanand80：Hope that your account doesn't get any unauthorized charges. I was a victim of fraud and alerted higherone while the chareges were pending. I had to wait until they paid the charges and go through and dispute every transactions. It took up to * weeks for them to issue me a "provisional credit" for these charges. I had to provide more proof than the people who used my account without my permission. I spoke to * reps before the third time i called and that rep was smart enough to cancel my card. Yes they were still allowing them to use my card after I contacted them and made them aware of the charges. This bank ***** and our school forces us to use them!
GetHuman：让我们量化一下您与HigherOne联系的经验。在1到5的范围内，如何轻松解决HigherOne问题？
~sanand80：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~sanand80：在沟通方面，我会给他们五分之三的four。
GetHuman：HigherOne快速有效地解决问题的能力又如何呢？
~sanand80：为此，我要说出五分之二的three。
GetHuman：最后-对其他HigherOne客户有何建议？
~sanand80：在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~sanand80在October 25th, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。