Hertz: Let me start by saying that I will never rent f...

GetHuman用户~Stacyd来自November 20., 2017的Hertz条客户评论

~Stacyd案的背景

GetHuman:~Stacyd-您能告诉我们其他Hertz个客户何时提起诉讼吗?
~Stacyd:Yeah。在November 18.上是middle of the night。
GetHuman:您是否接触到Hertz,如果可以,怎么做?
~Stacyd:我使用了我在GetHuman Hertz客户电话号码页面上找到的800-654-3131号码:Hertz客户服务电话号码
GetHuman:这些常见的Hertz客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Stacyd 常见 Hertz 问题的列表)
~Stacyd:“ Complaint”是我尝试使用to call的原因。

~Stacyd对Hertz客户服务的评价

GetHuman:那么,您如何总结GetHuman的Hertz客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Stacyd:Let me start by saying that I will never rent from Hertz again. I got this car through Priceline and I will think twice before I go that route again. When I went to get my car at the Dallas airport, I was asked if I wanted them to just charge me for a full tank of gas this way I wouldn't have to worry about it when I brought the car back. I declined because I knew I wouldn't use that much. The lady at the counter told me it would be a better deal, because whatever I didn't use, they would reimburse me anyway so I had nothing to lose. I always say no, but I thought that it would save me time because I didn't know where the closest gas station was and my flight would be leaving so early that it may be a good idea. So, I "fell for it'. When I returned my car, I had *** tank left so I assumed I would be getting at least $** back, but I never saw a credit. When I called ** days later to ask why I never got my money back because I only used *** a tank, I was given some story as to the
GetHuman:让我们量化一下您与Hertz联系的经验。在1到5的范围内,如何轻松解决Hertz问题?
~Stacyd:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Stacyd:在沟通方面,我会给他们五分之三的one。
GetHuman:Hertz快速有效地解决问题的能力又如何呢?
~Stacyd:为此,我要说出五分之二的one。
GetHuman:最后-对其他Hertz客户有何建议?
~Stacyd:在一天中的早些时候或深夜给他们打电话。不要忘记Hertz可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Stacyd在November 18., 2017发生的Hertz客户服务问题中得到了一些有用的反馈和措辞。

Hertz

2.08 of 5 stars | 87条评论

~Stacyd的Hertz评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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