Hearst Corporation: Customer service woman was very rude and dismis...
GetHuman用户~Angry customer来自ноябрь 25-го, 2017的Hearst Corporation条客户评论
~Angry customer案的背景
GetHuman:~Angry customer-您能告诉我们其他Hearst Corporation个客户何时提起诉讼吗?
~Angry customer:Yes I can。在ноябрь 17-го上是morning。
GetHuman:您是否接触到Hearst Corporation,如果可以,怎么做?
GetHuman:这些常见的Hearst Corporation客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Angry customer 常见 Hearst Corporation 问题的列表)
~Angry customer:“ None of those really matches why I wanted to call Hearst Corporation that day.”是我尝试使用to call的原因。
~Angry customer对Hearst Corporation客户服务的评价
GetHuman:那么,您如何总结GetHuman的Hearst Corporation客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Angry customer:Customer service woman was very rude and dismissive. I called about a free gift for prompt renewal of Oprah Magazine was never delivered over * months later. I keep being told it will be sent out and I must wait additional two months. This has happened three times! When I asked foe something else to be sent in it's place since it wad obvious the promised gift would never be sent, I was told there was nothing to be done except to wait another nine weeks! I am so appalled that Oprah magazine promises a free gift with renewals but never sends them out. I finally had to ask for a supervisor because she was so rude. Clearly, it seems that they believe that if they tell us to "wait two more months" enough times we will just go away. Very, very poor customer service.
GetHuman:让我们量化一下您与Hearst Corporation联系的经验。在1到5的范围内,如何轻松解决Hearst Corporation问题?
~Angry customer:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Angry customer:在沟通方面,我会给他们五分之三的five。
GetHuman:Hearst Corporation快速有效地解决问题的能力又如何呢?
~Angry customer:为此,我要说出五分之二的four。
GetHuman:最后-对其他Hearst Corporation客户有何建议?
~Angry customer:在一天中的早些时候或深夜给他们打电话。不要忘记Hearst Corporation可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Angry customer在ноябрь 17-го, 2017发生的Hearst Corporation客户服务问题中得到了一些有用的反馈和措辞。