HP: Transferred to Manila, and they couldn't help m...
GetHuman用户~boxedveggies来自noviembre 16º, 2017的HP条客户评论
~boxedveggies案的背景
GetHuman：~boxedveggies-您能告诉我们其他HP个客户何时提起诉讼吗？
~boxedveggies：Yes I can。在noviembre 6º上是afternoon。
GetHuman：您是否接触到HP，如果可以，怎么做？
~boxedveggies：我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码：HP客户服务电话号码 GetHuman：这些常见的HP客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~boxedveggies 常见 HP 问题的列表）
~boxedveggies：“ Complaint”是我尝试使用to call的原因。
~boxedveggies对HP客户服务的评价
GetHuman：那么，您如何总结GetHuman的HP客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~boxedveggies：Transferred to Manila, and they couldn't help me because I didn't have laptop model eventho I had a case number (was calling on behalf of someone else who is on trip). I asked to be transfered to a Service dept and rep yelled saying she couldn't because I didn't have model number. After speaking to supervisor it seemed that they have very stict protocal for each call. Was transfered to Service only to be hung up on by someone in the US. Luckily I got the US number before they disconnected me. Once I called them again and was able to get a human, Christina, she looked up my case and said it was closed and couldn't get a hold of tech coming to our site. She asked for my number and promised to call me back with an update in ten minutes, its been ** minutes and a no call back (didn't expect one either). Horrible service by HP!Expected more from a company that has faithful following, even with their low stock!
GetHuman：让我们量化一下您与HP联系的经验。在1到5的范围内，如何轻松解决HP问题？
~boxedveggies：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~boxedveggies：在沟通方面，我会给他们五分之三的five。
GetHuman：HP快速有效地解决问题的能力又如何呢？
~boxedveggies：为此，我要说出五分之二的five。
GetHuman：最后-对其他HP客户有何建议？
~boxedveggies：在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~boxedveggies在noviembre 6º, 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。