H&R Block: Today I completed my **** tax returns at my loc...
GetHuman用户~msmagcar来自نوفمبر ٢٠، ٢٠١٧的H&R Block条客户评论
~msmagcar案的背景
GetHuman:~msmagcar-您能告诉我们其他H&R Block个客户何时提起诉讼吗?
~msmagcar:Yeah。在نوفمبر ١١上是evening。
GetHuman:您是否接触到H&R Block,如果可以,怎么做?
GetHuman:这些常见的H&R Block客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~msmagcar 常见 H&R Block 问题的列表)
~msmagcar:“ Track a Tax Return”是我尝试使用to call的原因。
~msmagcar对H&R Block客户服务的评价
GetHuman:那么,您如何总结GetHuman的H&R Block客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~msmagcar:Today I completed my **** tax returns at my local H&R Block office.. I asked my tax professional for a discount on the total cost of my tax preparation. Although very professional, he simply ignored my request. I am very disappointed in the fact that there are NO CUSTOMER LOYALTY DISCOUNT offered. You see this is my **th year in a row filing my taxes with H R BLOCK. My total return was calculated at $***.**. The total price for the preparation was about $***.**, which is MORE than what I will eventually receive. As I added my **** tax envelope to my files (yes I have ALL my H R Block tax returns since ****) I felt disheartened with the lack of customer loyalty from H R Block. Every year I have family members try to persuade me to use someone else for tax preparation. After being dismissed when requesting a discount I think ** years is enough time to prove my loyalty where I should be able to ask and RECEIVE a decent discount. ***-***-****. Sincerely Magda Carmona, Valrico, FL
GetHuman:让我们量化一下您与H&R Block联系的经验。在1到5的范围内,如何轻松解决H&R Block问题?
~msmagcar:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~msmagcar:在沟通方面,我会给他们五分之三的one。
GetHuman:H&R Block快速有效地解决问题的能力又如何呢?
~msmagcar:为此,我要说出五分之二的one。
GetHuman:最后-对其他H&R Block客户有何建议?
~msmagcar:在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~msmagcar在نوفمبر ١١، ٢٠١٧发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。